Zen Menthol Filter Tips Zen

Quick Shipping and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL and other leading global carriers, we are able offer a variety shipping options. Our warehouse employees will pack all goods to our exacting specifications. Your items are carefully inspected and securely secured prior to shipment. Everyday, we send to thousands of clients in different countries. Our commitment to become the biggest online retailer around the globe is evident by this. Both Europe as well as the USA have distribution and warehouse centres.

Please note that orders with multiple items are subject to a processing period that is based to the specific item.

We will thoroughly inspect all items ordered before shipping. Currently, most orders are shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

Due to the multiple parties involved which include the factory as well as the warehouse, we're unable to fully manage stock. Stock levels can fluctuate at any moment. Be aware that it's possible that your order could run out of stock even after you have made the order.

Our policy is valid for 30 days. If 30 days have passed by since your purchase and we are unable to offer you a refund or exchange.

The item cannot be used and in its original condition. It should also be returned in the original packaging.